Hassle Free Returns!

Need to return a product? No worries with Suspension Connection’s hassle free returns.  We will gladly accept returns for items returned within 30 days of the original purchase date and in new condition.

  1. Fill out a Return Request online: Fill out the form at https://rma.suspensionconnection.com/rma. After that has been filled out and submitted you will receive a (RGA) Return Goods Authorization number. The process to receive an RGA# usually takes 48 to 72 hours.
  2. RGA Number: Write in large black letters the RGA number on the outside of the returned package along with a copy of the original invoice.
  3. Return Package: Return the package(s) freight pre-paid to:

Suspension Connection
4172 West 8370 South
West Jordan, UT 84088

Note: Some returns are subject to a 15 percent restocking fee. Refunds will be given on parts only, not labor/installation charges, shipping, or any other charges. All parts must be returned in the original package, can not have been damaged or installed and must be in original condition. All returned parts must be sent freight prepaid and are subject to a re-boxing fee.

Receiving Refund: Once we receive your package, we will process the refund immediately.  You can expect to see your credit within 5 to 10 business days.